Help Center

Account & Settings

Your profile, your password, your purchases, and how to close your account.

Profile settings

Update your display name, email address and profile picture from the Settings page.

  • Display name — What you are called inside your own account.
  • Email — Used to sign in, and for your receipts and notifications. Changing it needs verification.
  • Billing name — The name that appears on your invoices and payment receipts. It can be different from your display name.
  • Profile picture — Shown beside your name in the sidebar.

Security

Keep your account secure with these settings:

  • Password — Change your password from the Security tab. We recommend a strong, unique password that you don't reuse anywhere else.
  • Signing in with Google — If you signed up with Google, your sign-in is managed by Google. You can link or unlink your Google account from the Security tab.
  • Active sessions — Review where you are signed in and sign out of any device you no longer use.

If you think someone else has been in your account, change your password immediately and email support@rhyora.com.

Purchases and invoices

The billing page in your account settings is where your payments live:

  • Your purchases — Everything you have paid for, with the date and the amount.
  • Invoices — A tax invoice for every payment, ready to download. A copy is also emailed to you when you pay.
  • Keeping a link live — When an invitation nears the end of its year, you can keep it live for another year at a time from that invitation's own Settings, with a small one-time payment.
  • Nothing recurring — One invitation is one purchase. There is no subscription to cancel, and nothing renews on its own.
  • Billing currency — Set your preferred currency (INR or USD) for prices and invoices, ideally before your first purchase.

Payments are handled by a PCI-DSS Level 1 compliant processor. Rhyora never stores your card details. What one purchase covers

Notifications

Rhyora sends service-critical notifications to keep you informed:

  • Your invitation — Updates in the app as your artwork, your film and your song are made.
  • Payments — An email confirming each payment, with your invoice attached.
  • Account security — Alerts for password changes, new sign-in locations, and session activity.

Deleting your account

You can request account deletion by contacting support@rhyora.com. Upon deletion, your data is handled according to our Privacy Policy:

  • A purchase you have not yet used to create an invitation is refunded; a delivered invitation is not.
  • What you have made is permanently erased within 90 days of your account being deleted.
  • Account data is retained for 30 days to facilitate recovery if you change your mind.
  • Payment records are retained for 7 years per financial reporting requirements.

Frequently asked questions

Where do I find my invoice?

On the billing page in your account settings. Every payment has a tax invoice you can download, and a copy is emailed to you at the time you pay.

Can I change the email address I sign in with?

Yes, from the Settings page. You will be asked to verify the new address before the change takes effect.

What if I think someone else has been in my account?

Change your password straight away, sign out of any session you do not recognise from the Security tab, and email support@rhyora.com.

How do I change my billing currency?

You can update your billing currency (INR or USD) from the billing page in your account settings. This should be done before your first purchase.

Do I need to stay signed in for my link to keep working?

No. Your guests open your invitation without signing in to anything, whether or not you are signed in. You need your own account to correct a detail, to hide or take down the invitation, or to keep it live for another year.

How do I delete my account?

Contact support@rhyora.com to request account deletion. Your data will be handled according to our Privacy Policy: account data is kept for 30 days in case you change your mind, and what you have made is permanently erased within 90 days.

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